Privacy Policy

The policy: This privacy policy notice is served by Poise Fit Barre, under the website; www.poisefitbarre.ca. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease using this website.

Policy key definitions:

  • “I”, “our”, “us”, or “we” refer to the business, Poise Fit Barre.
  • “you”, “the user” refer to the person(s) using this website.
  • Cookies mean small files stored on a users computer or device.

Disclosure of information:

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

Data collected:

We may collect the following Data, which includes personal Data, from you:

  • name;
  • date of birth;
  • contact Information such as email addresses and telephone numbers;
  • demographic information such as postcode, preferences and interests;
  • information regarding aspects of your fitness and health, injuries and any health issues or conditions you may have which might affect your ability to exercise;

– in each case, in accordance with this privacy policy.

How we collect Data:

We collect Data in the following ways:

  • data is given to us by you; and
  • data is collected automatically.

Data that is given to us by you:

Poise Fit Barre will collect your Data in a number of ways, for example:

  • when you contact us through the Website, by telephone, post, e-mail or through any other means;
  • when you register with us and set up an account to receive our products/services;
  • When you register with our 3rd party provider: Momence;

in each case, in accordance with this privacy policy.

Data that is collected automatically:

To the extent that you access the Website, we will collect your Data automatically, for example:

  • we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  • we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Use of data collected:

Poise Fit Barre collects Your data for the following purposes:

Us: We may share Your Personal Information among Poise representatives depending on where Your are located and the services that you use. Our representatives may include our subsidiaries and affiliates; or a subsequent owner, co-owner or operator of the website and/or software and their advisors; or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets, or in connection with bankruptcy proceedings, or other corporate reorganization, in accordance with this Privacy Policy.

Service providers. Poise Fit Barre may rely on third-party service providers to perform a variety of services on our behalf, such as our web hosting and data storage service providers, payment processors, marketing service providers and momence.com. We take steps to ensure that these service providers act only in line with our instructions and only use  Personal Information as described in this Privacy Policy and data protection agreements with equivalent protections for Your Personal Information.  

Research / survey solicitations: Your participation is voluntary, and Poise Fit Barre will use the information that we collect for research and reporting purposes, and to help us to improve the quality of our services. We use the survey responses to determine the effectiveness of our services, including the quality of our communications. If Your participate in a survey, Your responses will be used along with other participants’ responses.

Analytics providers / advertisers: We may share information with analytics providers and advertisers to assist us in implementing and evaluating relevant advertising.  Typically, this information is collected from you through cookies and other tracking technologies on our services.

Other parties when required by law: There may be instances when we disclose Your Personal Information to other parties:

  • to comply with our legal obligations, including with auditors, lawyers, CPAs, financial consultants, or other consultants;
  • to comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement;
  • to detect, limit, and prevent fraud, or verify and enforce compliance with the policies governing our services; or
  • Contact You about our services, for example, to provide you with notices about to protect our rights, company property, and safety of other company employees; and
  • where otherwise required by law.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

Who we share data with:

We may share your Data with the following groups of people for the following reasons:

  • third party payment providers who process payments made over the Website – to enable third party payment providers to process user payments and refunds;
  • Momence: Online platform for studios. gyms, spas and dance schools.

in each case, in accordance with this privacy policy.

Keeping data secure:

We will use technical and organizational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: nicole@poisefitbarre.ca

Data retention:

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights:

You have the following rights in relation to your Data:

  • Right to access– the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct– the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase– the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data– the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability– the right to request that we move, copy or transfer your Data.
  • Right to object– the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: nicole@poisefitbarre.ca.

Links to other websites:

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control:

Poise Fit Barre may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of us. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies:

Our website uses cookies to record visits to the website. This helps us to improve the website and provide you with a good experience when you browse the website.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Policy change:

If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.

Acceptance of our privacy policy:

By using this Site or any other The Company Site or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

Contact Details

Full name: Poise Fit Barre
Email address: nicole@poisefitbarre.ca
Phone number: (604) 492-4498
Postal address: 2744 St. Johns Street, Port Moody BC V3H 2B7